Information & Advice Service
We offer confidential and impartial information & advice about disability and long-term conditions, including welfare benefits, to adults aged 16 to state pension age living in a Shropshire council area. We welcome enquiries from people with disabilities and long-term conditions, their families and carers, as well as health and social care professionals.
At A4U, we empower individuals to help themselves wherever possible.
If you are state pension age please go to Age UK for Information & Advice.
To use this service please get in touch.
Our Information & Advice Service Areas:
Welfare Benefits
We provide welfare benefits advice and casework support and in some cases appeals, for:
Personal Independence Payments (PIP)
Disability Living Allowance (DLA)
New Style Employment Support Allowance (ESA)
Universal Credit
Benefit Eligibility Check
Carers Allowance
Work Capability Assessment
Money & Budgeting
We provide information & advice to support people with managing their money and budgeting.
This work can include:
Grant searches and applications
Council Tax Reductions
Income Maximization
We do not provide ongoing budgetting support or any advice around debt.
General Disability Advice
Care Act
Information and guidance on Care Act rights, including needs assessments, care and support planning, and accessing services. Guidance around Care Contribution disability related expenses.
Housing Information
Information & signposting for housing options, housing-related issues, and support available to help you maintain suitable accommodation.
Discrimination
Employment
Advice on workplace rights and reasonable adjustments, helping disabled people access and remain in employment.
Family
Information and advice for family of those with disabilities including carers. Support includes Carer’s Allowance applications and guidance on carers’ rights and available support. We also provide advice and information around future financial planning for people who have family members with disabilities including lasting power of attorney, trusts and wills.
Our Support Delivery
Our Information and Advice service is delivered either remotely via telephone, email or video call, or face to face at Louise House in Shrewsbury.
Registered Charity 1092083
Company Limited by Guarantee 04381722
Services
Information & Advice Services
Shropshire Autism Hub
Contact
Louise House, Roman Road, Meole Brace, Shrewsbury, Shropshire
SY3 9JN